KIAD COMMON PROBLEMS / FAQ

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Mir // Flightbeam
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KIAD COMMON PROBLEMS / FAQ

Post by Mir // Flightbeam » Wed Aug 22, 2012 8:57 am

Here are VERY common issues that can arise:

I LOST MY DOWNLOAD LINK, SERIAL NUMBER OR OTHER ORDER INFO

SOLUTION:
As of July 1, 2019 we no longer use serial numbers unless you purchased from a third party vendor (Simmarket, PCAviator, etc).
To re-download, simply visit our new shop: https://shop.flightbeam.net/
Click "Account" and login, you will see all your downloads for your products.

If you don't see your products there and you've purchased it in the past from us, here are some reasons why this could be:

- You may have purchased them with a different email
- You haven't migrated your old orders yet

If you purchased anything from us before July 1, 2019, we have sent you an account invitation email which automatically merged your previous orders to our new store. If you did not receive this email, please email Support@flightbeam.net with as much information as possible.

If you purchased from different emails, you can merge those orders as well. Simply head over to our main FAQ to find out how: http://flightbeam.net/forums/viewtopic.php?f=25&t=3406
Black Taxiways and Runways

SOLUTION:
You're running an outdated version of KIAD. Open the Flightbeam Manager, click on the KIAD tab and you will see an update notification banner. Click it to update.
1 - The buildings are in the wrong places

SOLUTION:
You're running an outdated version of KIAD. The 1.2 version is the current version and has much better optimization. To download, visit the downloads page: http://www.flightbeam.net/downloads.html/

3 - I use Megascenery and runways are flashing, bleeding through

SOLUTION:
Go to your Scenery Library, move KPHX above Megascenery in the Library order.
4 - The textures don't look HD, they look a little blurry

SOLUTION:
By default, FSX does not support HD Textures. You must go to your Addon Manager window and check "Force HD Textures"
5 - I see default KIAD buildings, or duplicate buildings

SOLUTION:
Usually this happens if you have a 3rd party files that affects KIAD airport, such as an AFCAD file. You may have downloaded a free AFCAD file from AVSIM or somewhere else. MyTrafficX users will also experience this since that software contains multiple KIAD AFCADs.

It's important to delete any of these files.

Try searching in this location to see if you find any "KIAD***.bgl" files:

Flight Simulator X/Addon Scenery/scenery
Flight Simulator X/Scenery/Global/scenery

For MyTrafficX users, navigate to your MyTraffic folder and find any files with "KIAD" in it, and rename the extention from ".bgl" to ".bak"

Additionally, there are a number of other third party KIAD airport addons, such as ImagineSim. Make sure you uninstall those completely!
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