New Flightbeam Webstore and Account system: View our FAQ to resolve 99% of issues: http://flightbeam.net/forums/viewtopic.php?f=25&t=3406

>>>> SEQM OFFICIAL FAQ - READ FIRST! <<<<

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Mir // Flightbeam
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>>>> SEQM OFFICIAL FAQ - READ FIRST! <<<<

Post by Mir // Flightbeam » Wed Jan 09, 2019 8:58 am

Download Product Manual
Contains valuable information, including recommended P3D settings.


I see duplicate/default buildings, fences or severe terrain anomalies

SOLUTION:
As always, when default buildings are appearing it indicates a duplicate AFCAD file that should be removed from your sim. Be sure to run the Flightbeam Manager's troubleshooting tool to fix this in a few clicks.

Here are the steps in order to resolve other conflicts (in order):

1 - Use the Flightbeam Manager's troubleshooting tool to automatically find files causing this.

2 - If the above didn't work: Open your Scenery Library, start unchecking scenery one by one to temporarily de-activate them until the duplicate buildings disappear. This will tell you which scenery entry has the problematic file.

Important: Duplicate buildings are always caused by a third party AFCAD file. These are the best possible troubleshooting steps to solve this issue. Emailing support will not yield any other answers.



I LOST MY DOWNLOAD LINK, SERIAL NUMBER OR OTHER ORDER INFO

SOLUTION:
As of July 1, 2019 we no longer use serial numbers unless you purchased from a third party vendor (Simmarket, PCAviator, etc).
To re-download, simply visit our new shop: https://shop.flightbeam.net/
Click "Account" and login, you will see all your downloads for your products.

If you don't see your products there and you've purchased it in the past from us, here are some reasons why this could be:

- You may have purchased them with a different email
- You haven't migrated your old orders yet

If you purchased anything from us before July 1, 2019, we have sent you an account invitation email which automatically merged your previous orders to our new store. If you did not receive this email, please email Support@flightbeam.net with as much information as possible.

If you purchased from different emails, you can merge those orders as well. Simply head over to our main FAQ to find out how: http://flightbeam.net/forums/viewtopic.php?f=25&t=3406

Jetways do not work, or are missing, or show red Xs

SOLUTION:
SEQM uses SODE jetways. In order to use SODE jetways, you must first have SODE installed: http://sode.12bpilot.ch/
To get the jetway to connect, you can use Tab+S to open the SODE menu and select the gate... or if you have GSX simply use your GSX services shortcut (Ctrl + F12).

If you have installed SODE and jetways don't appear, be sure to check out the SODE Troubleshooting guide on the SODE website: https://sode.12bpilot.ch/?topic=troubleshoot-guide

Please note that SODE is an addon created by another developer, our support with SODE issue is limited since we did not create the software. For more in depth SODE support, visit the SODE support forum: https://sode.12bpilot.ch/?page_id=442
Airport Dynamic Lights are OFF when arriving from another airport

SOLUTION:
Please download this file and follow these instructions.

https://www.mediafire.com/file/1ui2kymw ... X.rar/file

Instructions:

1) Navigate to your main P3D effects folder, find the file named "FB_SEQM_dynamiclight_white_cntrl" and delete it.
2) Copy both folders from "SEQM_DL_FIX" into your main P3D folder. Overwrite when prompted.
Elevation issues at SEQM caused by navaids software

SOLUTION:
Navigate to the following path in your main P3D folder "\Scenery\0304\scenery" and search for the file

APX27320.bgl, rename it to APX27320.bgl.OFF

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